Returns & Exchanges
At Mohanlal Sons, we strive to ensure your bespoke and heritage wear fits perfectly, offering a seamless return and exchange process for items in original condition within 15 days of delivery. Our policy is designed to maintain the highest standards of quality and customer satisfaction for our premium fashion collections.
Return Process
- 1.Initiate Request
Log in to your account and visit the 'My Orders' section to select the items you wish to return or exchange and state the reason.
- 2.Quality Inspection
Ensure the garment is unworn, unwashed, and retains all original Mohanlal Sons tags and packaging for a successful pickup.
- 3.Reverse Pickup
Our courier partner will arrive at your doorstep within 48-72 hours to collect the package and provide a return acknowledgment receipt.
- 4.Refund or Store Credit
Once the item passes our quality check at the warehouse, we will process your refund to the original payment method or issue store credit within 7-10 business days.
