Frequently Asked Questions
Everything you need to know about your Mohanlal Sons experience.
What is the typical delivery timeline for an order?
Domestic orders within India are usually delivered within 5-7 business days, while international shipping may take 10-15 business days depending on the destination and customs clearance.
Do you offer customization or bespoke tailoring services?
Yes, Mohanlal Sons specializes in made-to-measure services. You can visit our physical stores for personalized fittings or contact our support team for minor alterations on online orders.
What is your return and exchange policy?
We offer a 7-day return policy for unused products in their original packaging with tags intact. Please note that customized or altered garments are not eligible for returns or exchanges.
How can I track the status of my shipment?
Once your order is dispatched, a tracking link will be sent to your registered email address and phone number. You can use this link to monitor your package in real-time.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for select pin codes within India.
How do I ensure I am ordering the correct size?
Each product page features a detailed size guide. We recommend comparing your body measurements with our chart. If you are between sizes, we suggest choosing the larger size for a better fit.